Privacy Policy

Welcome to namosphere. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our platform and tell you about your privacy rights.

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: Name, username, date of birth
• Contact Data: Email address, phone number, billing and delivery addresses
• Financial Data: Payment card details (processed securely by our payment partners)
• Transaction Data: Details about payments and products you've purchased
• Technical Data: IP address, browser type, device information
• Profile Data: Username, purchases, preferences, feedback
• Usage Data: Information about how you use our platform
• Marketing Data: Your preferences for receiving marketing communications

We use different methods to collect data from and about you including:

• Direct interactions: You provide data by filling in forms or corresponding with us
• Automated technologies: As you interact with our platform, we may automatically collect technical data
• Third parties: We may receive data from analytics providers, payment processors, and authentication services

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data to:

• Process and deliver your orders
• Manage your account and provide customer support
• Process payments and prevent fraud
• Send you order confirmations and shipping updates
• Improve our platform and services
• Send marketing communications (with your consent)
• Comply with legal obligations

We may share your personal data with:

• Sellers: When you purchase from a seller, we share necessary information to fulfill your order
• Service providers: Payment processors, shipping companies, cloud storage providers
• Professional advisers: Lawyers, auditors, and insurers
• Regulators: When required by law

We never sell your personal data to third parties for marketing purposes.

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. To determine retention periods, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, and applicable legal requirements.

Under data protection laws, you have rights including:

• Right to access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Request transfer of your data to another party
• Right to object: Object to processing of your personal data
• Right to withdraw consent: Withdraw consent where we rely on it

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Our platform may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at namospherestore@gmail.com